WSO2 Enterprise Store Interacting with Assets – User Reviews

person kasunfolder_openEnterprise Store, Uncategorized, WSO2local_offer, , access_time August 4, 2016

Interacting with Assets – User Reviews

Overview

In WSO2 Enterprise Store (WSO2 ES) 2.1.0, We have improved the social application to give a better experience to the user, when carrying out social activities on an asset.

One of our main improvements to the social application is , allowing users to edit and update their user review.Where previously , they had to delete the entire review and add a new review.It is not comfortable to delete entire review what you have just posted, to correct one word mistake or to add a punctuation mark.


anon_userOthers Reviews

Another major improvement is , preventing the same user from adding multiple reviews to the same asset, As we have experienced in most Store (i.e : Google Play, Apple Itunes, etc) applications, there is no need to give multiple reviews to the same asset/app. And also,because ratings are always bound with reviews, there is no meaning to give multiple ratings to the same asset.Because of those reasons, from ES 2.1.0 onward we have disallowed users to add multiple reviews to assets, and instead, we have to make it easy for the users to find their own review and  other users reviews in the User Reviews section.

multiple_reviewsUser reviews along with others reviews

 

Following are the actions which are available with the social application.

  • Adding a review and rating an asset
  • Liking or disliking a review
  • Deleting a review
  • Editing a review

 

Will discuss how to perform each action examples.

Adding a review and rating an asset

Follow the instructions below to add a review and rate an asset:

  1. Log into the ES Store.
  2. Search for the asset and click on the asset.
  3. Click User Reviews.
  4. Enter your review in the available text area (from ES 2.1.0 this is an optional field.You can leave it blank and only give rating)
  5. Click on a star to rate the asset.

adding_review

  1. Each user review should be accompanied by an asset rating.
  2. For example, if you click on the 4th star you will be rating the asset as a 4-star asset.
  3. Click Submit.

 

The overall rating that is shown against each asset depicts the number of user reviews that are available for the asset and the star rating depicts the overall average rating of the asset.

 

commented_review

You review is now visible to other users, together with the reviewer’s username.

 

Liking or disliking a review

Follow the instructions below to indicate like or dislike a review:

  1. Log into the ES-Store.
  2. Search for the asset and click on the asset.
  3. Click User Reviews.
  4. Indicate your opinion of the user review.
    • If you like a certain review, click on the thumbs up link that corresponds to the user review.
    • If you dislike a certain review, click on the thumbs downlink that corresponds to the user review.

Deleting a review

Follow the instructions below to delete a review:

  1. Log into the ES Store.
  2. Search for the asset and click on the asset.
  3. Click User Reviews.
  4. Click the trash icon (🗑) in you review.
  5. delete_review

 

Editing a review

Follow the instructions below to delete a review:

  1. Log into the ES Store.
  2. Search for the asset and click on the asset.
  3. Click User Reviews.
  4. Click the pencil icon () in your review
  5. Edit_review
  6. Make the changes to the review and/or rating,then click the Update button.
  7. update_review

 

 

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